FAQ

How long does the shipping takes?

Our fulfillment team needs 1-2 business days (Monday-Friday) to process your order.

Once processing is done, your order will be shipped, and you’ll receive an email with tracking details so you can keep an eye on the delivery.

UK delivery usually takes 1-3 business days (Monday-Friday). 

What are the shipping costs?
We offer complimentary shipping for all orders within the UK.

What should I do if I receive damaged or incorrect items?
If you find that you’ve received items that are damaged or not what you ordered, please don’t worry! Just take a picture of the issue and send it to us at info@buksolo.uk We’ll take care of it and ensure you receive the correct item or a replacement.

How can I reach out to you?
You can contact us at info@buksolo.uk, call us at +447451294025, or use our Contact Form if you have any questions.

Is the return shipping cost-free?
Regrettably, customers are responsible for the costs associated with return shipping.