1. Shipping Options & Costs
We offer the following shipping options:
- Standard Shipping: Estimated Delivery Time, 3-7 business days. Shipping Cost: Free
2. Processing Time
Orders are typically processed and shipped within [Number] business days 1-2 business days of receiving payment. Orders placed on weekends or holidays will be processed the next business day.
3. Delivery Time
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the policies of the carrier.
4. Shipping Destinations
We currently ship to addresses within United Kingdom. We do not ship to P.O. Boxes or APO/FPO addresses.
5. Shipping Carriers
We use the following shipping carriers:
- Royal Mail
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order’s progress on the carrier’s website.
7. Lost or Damaged Packages
- If your package is lost in transit, please contact us at info@buksolo.uk within 14 days of the expected delivery date. We will work with the carrier to investigate the issue and, if necessary, reship your order or issue a refund.
- If your package arrives damaged, please contact us at info@buksolo.uk within 7 days of receiving the package. Please provide photos of the damaged packaging and the damaged items. We will work with you to resolve the issue, which may include a replacement or a refund.
8. Contact Information
If you have any questions about our Shipping Policy, please contact us at:
- Email: info@buksolo.uk
- Phone: +44 7537 172127
- Address: 40 Hanover Ave, Woodhouse, Leeds LS3 1BQ, United Kingdom
9 Policy Updates
We reserve the right to modify this Shipping Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.